Director of Evans Public Services (AskUs Services): Position Announcement

Texas A&M University Libraries seeks a creative, energetic, and dynamic professional to join the Texas A&M University Libraries as Director of Evans Public Services. This is a tenure-track academic appointment carrying full faculty status and responsibilities including research, publication and service to meet both the Libraries’ and the University’s requirements for tenure and promotion.                  

Reporting to the Associate Dean of User Services, the Director serves as a member of the Libraries’ management team and is responsible for planning, implementing, assessing, and promoting a wide array of both onsite and virtual public services for the Sterling C. Evans Library and Annex (Evans Library). The Director leads approximately 35 FTE staff members, one faculty member, and student workers in the provision of AskUs Services within the Evans and Evans Annex buildings. AskUs Services includes consolidated service points for circulation and basic information, media and reserves services, and building safety operations. The Director also coordinates the provision of on-site reference services for Evans Library and virtual reference services for the Libraries. The Director works collaboratively with the leaders from across the Libraries to ensure high-quality customer services and support for all members of the Texas A&M community. The Director also participates in departmental liaison, collection development, instruction, and reference services as appropriate.                                          

The Libraries are currently planning a $7.3 million remodel of desks and services. This position will play a major role in planning and leading changes associated with the effort.

Required Qualifications: 

  • American Library Association (ALA)-accredited Master’s degree (or equivalent)
  • Strong record of leadership in libraries with a minimum of 3 years of increasingly responsible experience
  • Experience working within a medium to large academic or research library environment
  • Experience providing reference services, including virtual reference services
  • Experience working successfully with persons from culturally diverse backgrounds
  • Excellent oral and written communication skills
  • Demonstrated customer service skills
  • Demonstrated innovative thinking
  • Demonstrated planning and budgeting abilities
  • Two or more years supervisory experience that includes the evaluation of employees
  • Demonstrated interpersonal and teamwork skills complemented by the ability to take initiative and build consensus

Desired Qualifications: 

  • Prior professional library experience managing virtual reference and/or reference operations
  • Prior professional experience managing consolidated service point operations
  • Prior professional experience managing 24-hour library operations
  • Prior professional experience participating in space planning/service redesign and/or consolidation
  • Prior subject librarian experience, which may have included the provision academic departmental support through reference consultations, instruction, liaison, and/or collection development work
  • Evidence of research publications/scholarship and professional service


The University:

Founded in 1876 as a land-grant institution, Texas A&M University is the sixth largest university in the nation. The signature Aggie Spirit captures and embodies the university’s traditions and core values: Excellence, Integrity, Leadership, Loyalty, Respect, and Selfless Service.  The university has an enrollment of more than 55,000 students and 2,800 instructional faculty. Based on Vision 2020, the institution’s goal is to become a premier, tier-one research university and to be ranked among the top 10 public universities nationwide by 2020.

The Libraries:

In an effort to provide relevant customer service in an ever-changing environment, the Texas A&M University Libraries is developing a core culture representing flexibility, innovation and risk-taking.  In addition, the Libraries recognize the value in creating a culture that draws from the richness and strength reflected in the diversity of our state and our nation and has created an actionable Diversity Plan.

The Libraries currently rank 13th in materials expenditures ($18 million) and 5th in serials expenditures ($14 million) among all ARL libraries.  Additionally, the Libraries are projected to rank in the top 10 for 2013-2014 for starting librarian salaries among ARL U.S. Public Academic Libraries. Currently the staffing includes 242 individuals which includes 75 librarians holding faculty status.

The Community:

Texas A&M is located in Bryan-College Station, a friendly community where the ubiquitous “howdy” greets friends and newcomers alike. The community boasts excellent medical facilities, live entertainment and the arts, fine-to-casual dining, outdoor recreation, a local airport, and a low cost of living, as well as easy proximity to Austin and Houston. Additionally, Texas residents enjoy the benefit of having no state or local income tax.

Salary/Benefits/Rank: Faculty rank and salary are commensurate with qualifications and experience. Excellent benefits include health plan and paid life insurance; several retirement plans including TIAA-CREF; paid holidays and vacation; no state or local income tax. Funding is available for professional travel and development activities.

Applications: Applications received by October 3, 2014 will be given first consideration.  The letter of application should address the responsibilities, qualifications, and experiences listed for the position. Please submit application letter, vita, and the names, e-mail addresses and telephone numbers of three professional references.  References will not be contacted without contacting the candidate first and verifying permission.  Send nominations and applications via email to or mailed to Pixey Mosley, Associate Dean for Administrative & Faculty Services, Texas A&M University Libraries, 5000 TAMU, College Station, TX 77843-5000.

An Equal Opportunity Employer, TAMU Libraries is committed to employing quality faculty who will enhance the rich diversity of our academic community. In that regard, we are particularly interested in receiving applications from a broad spectrum of qualified people who are representative of the state’s diversity.

Please see the following links for more information about the library, about the university, and about the communities.