Professional Responsibilities

• Usability and user analysis of the University Libraries' web site and web services.
• Coordination of public interfaces for LibCat, Search Now, and Find Text @ TAMU
• Management of Voyager system administration module for Evans and Annex, West Campus, Political Sciences and Economics, and TAMU Qatar Libraries.
• Supervise Web Services Unit

Honors

• Distinguished Achievement Award in Librarianship, Texas A&M University Association of Former Students, September 2010.

Research Interests

• User testing and analysis
• Next generation OPACs
• Government documents

Selected Papers

• Ponsford, Bennett Claire, Jane Stephens, and Robin R. Sewell. "Improving OpenURL Menus: User Testing of Revisions to SFX® Menus." Serials Review, In Press, Corrected Proof, May 20, 2011. DOI: 10.1016/j.serrev.2011.03.016
• Ponsford, Bennett Claire, Robin R. Sewell, and Jane Stephens. "Finding Known Journal Articles: Comparing a Citation Linker to an A-to-Z List." Serials Review, 37:2 (2011) 93-98.  DOI: 10.1016/j.serrev.2011.01.004
• Highsmith, Anne L. and Bennett Claire Ponsford. "A Resolution in Service: SFX® Usage Logs as a Basis for Link Resolver Menu Re-Design." Journal of Web Librarianship, 5:1 (2011) 46-62. DOI: 10.1080/19322909.2011.544964
• Sare, Laura Ann, Wyoma vanDuinkerken, and Bennett Claire Ponsford. "Student Workers Wave Goodbye to the Government Documents Default List." Library Collections, Acquisitions, and Technical Services, 33:4 (2009) 105-118. DOI: 10.1016/j.lcats.2009.08.012
• Ponsford, Bennett Claire and Wyoma vanDuinkerken, "User Expectations in the Time of Google: User Testing of Federated Searching," Internet Reference Services Quarterly, 12:1-2 (2007) 159-178.  DOI: 10.1300/J136v12n01_08
• Highsmith, Anne L. and Bennett Claire Ponsford, "Notes on Metalib Implementation at Texas A&M University," Serials Review, 32:3 (2006) 190-194. DOI: 10.1016/j.serrev.2006.06.002

Professional Associations

• Ex Libris Users of North America
  • Primo Product Working Group, Leader at Large, 2011/12
  • MetaLib Product Working Group, Chair, 2009/10 - 2010/11
• Endeavor Users Group
  • Enhancement Council, OPAC Enhancement Committee, Chair, 2005, 2007
• Texas Library Association
  • Digital Libraries Round Table, Councilor, 2010/11 -
  • Digital Libraries Round Table, Secretary/Treasurer, 2007/8 - 2009/10
  • Government Documents Round Table, Bylaws Revisions Committee, Chair, 2007/08
  • Government Documents Round Table, Ad hoc Task Force on the Texas State Plan, 2004/05
  • Government Documents Round Table, Web Site Committee, Chair, 1999 - 2008