Douglas Hahn

Education:

Summary:

  • Over 12 years experience working at an major University Library in a technical and then managerial capacity.
  • Experience in the day to day operations of Libraries and the unique issues facing libraries today and how technology can help solve them.
  • Over 8 years of supervisory experience.
  • Have managed multiple complex projects from start to finish.
  • Awarded the Memorial Staff Award in 2007 for exceptional contributions to the Library.
  • Have been awarded the Flexible Compensation Award four times for outstanding performance.

Managerial:

  • Conducting Effective Interviews
  • Creating a Discrimination-Free Workplace
  • Disney Institute
  • Family Medical Leave Act - FMLA
  • Leave Policies and Procedures
  • Management Overview for New Supervisors
  • Managing Employee Performance
  • Position Descriptions
  • Hiring Procedures
  • Positive Performance Management
  • Problem-Solving for Supervisors
  • Workers Compensation Procedures

Technical:

Languages an expert in Visual Basic, ASP
Languages have worked in for more than
one project
Python, JSP, PHP, Java, C, C++, .NET
Markup Languages HTML, XML/XSL
Database Apps SQL Server, MS Access, My SQL, SQL Lite
Tools Eclipse, Text Pad, Notepad++, FrontPage
OS Windows, Mac, Linux
Web / Application Server Apache, Tomcat, WebSphere, IIS
Version Control Tools SVN

Work Experience:


Texas A&M University Evans Library

Senior Information Technology Manager
Sept 2011 – Present

Directs the activities of large and or multiple project teams engaged in complex information technology projects.

Recruits, hires, and supervises IT staff.

Manages personnel issues.

Initiate complex projects in support of strategic IT / Telecommunications objectives.

Directs the development of large and/or complex project or task plans, resource estimates, and schedules.

Lead strategic and technical planning for large and complex IT projects, information systems, specialized technical areas, or portions of the University-wide IT services infrastructure.

Establish and oversee communications and working relationships with customer representatives and management.

Direct and facilitate the evaluation of information technology needs and recommend solutions; facilitate the research of software, hardware, or technical subject matter.

Coordinate activities with the management of other University departments, vendors, or agencies.

Performs all or some of the duties of an IT Manager.

Performs other related duties as required.

Texas A&M University Evans Library
Sr Lead Software Application Developer
May 2007 – Sept 2011


Functioned as a senior lead software applications developer of a large programming team assigned to large and complex projects. Provided consulting, technical support, and training to technical staff and to users of custom application software.

Participated in supervising, mentoring, training, and development of one Lead Software Applications Developer, two Software Applications Developers and two other support staff.

Assisted the Digital Initiatives Web Services group in the design and management of the Libraries technical infrastructure in support of the TAMU Libraries various electronic initiatives. This includes the Libraries main web site.

Designed, planned, and supported activities which included consideration of security requirements. Provided technical leadership for the design, coding, testing, review and documentation of a complex University-wide program.

Coordinated the development of system and programming standards; reviewed the development of design specifications for other developers. I was responsible for setting technical standards and direction. I made recommendations based on the evaluation of hardware and software products and programming languages for their applicability to the system and/or project.

Provided consulting, technical support, and training to users of custom application software and to technical staff.

Texas A&M University Evans Library
Systems Analyst II
March 2004 – May 2007


Supervised and trained two Programmer Analyst I and, one non-teaching graduate assistants, and various student workers.

Assisted the Sr System Analyst II in the design and management of the Libraries technical infrastructure in support of the TAMU Libraries various electronic initiatives, including the main Library web site.

Responsible for the core web, application, and SQL server installation, configuration, and administration. This consisted of over 10 servers and other supporting hardware.

Responsible for maintenance, trouble-shooting, repair/replacement of defective hardware and software on the core servers.

Texas A&M University Evans Library
Programmer Analyst II

January 2001 – March 2004

Supervised and trained two Programmer Analyst I and, one non-teaching graduate assistants,and various student workers.

Responsible for web and application server installation, configuration, and support.

Installed business applications on the web and application servers. Help troubleshoot application problems.

Responsible for the operational support of SQL 2000 servers, including the installation, maintenance, database object creation, change control, schedule database maintenance, backup/recovery and performance tuning.

Responsible for maintenance, trouble-shooting, repair/replacement of defective hardware and software on core servers.

Texas A&M University Evans Library
Micro Computer Specialist
July 1998 – January 2001


Directly supervised and trained one non-teaching graduate assistant and additional student
workers in maintaining stable staff/public client operations for the Evans/Cushing Library Complex.

Installed, configured and tested microcomputers, operating systems, software and peripherals.
Provided support for applications and the use of the Library Novell LAN and Internet access.
Monitored, analyzed, troubleshooted, repaired and coordinates the repair of computer hardware and peripherals.
Developed and maintained the software and administered the libraries help desk web server.

Coating & Laminating Specialties, INC.
System operator / Network Administrator / Software Developer
January 1989 – January 1998 – Part Time


Planned, installed, and administered the LAN / WAN. Consisting of Novell 4.1 and Windows NT
4.0 servers and 40 - 45 Windows 95 / NT Work Station clients.
Responsible for all computer purchasing, installation and repairs.
Developed specialized business database software for cost accounting and inventory tracking.
Specialized in Dbase III, Dbase IV, Visual Dbase, Delphi, and Microsoft Access 95 - 97.

United Stated Army
Aircraft Armament and Fire Control (68J10X)
December 1988 – December 1996


Received honorable discharge in 1996.

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