Patricia White

Patricia (Pat) A. White

Information Technology Associate
Public and Research Services
TAMU Evans Library
Evans, 1st Floor

Information Technology Associate

Technical suppot and applicton developement releated to AskUs Services. Maintain, update and monitor existing systems, including but not limited to Voyager, SearchDesk.
Sysem Administrator for Voyager.

Provide customer support and troubleshooting for AskUs services using technology (wireless, laptops, Public PC logon, etc).

Collaborate with Library Systems and other technical services as needed, assisting them as requested with organization-wide or unit-specific problems; seek the help of other IT staff to resolve complex technical issues; assist in educating unit staff on virus protection, backup and responsible computing; keep aware of IT services and call on these resources when appropriate.

Create and update AskUs Services informational web pages and Intranet using the content management system, word processing and html editing software. Provide web-based access to unit-specific operational information.


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