Zheng Ye (Lan) Yang

Professional Responsibilities

Interim Associate Dean for Document Delivery/Interlibrary Services, Collection Development, Electronic Resources, Acquisition, Cataloging, and Stacks Maintenance.    I was responsible for planning and implementing the popular Get it for me service.  I have developed innovative and responsive services for faculty and students that have become models for other institutions worldwide.  Because of my pioneering work, I am frequently consulted by peer institutions and invited to give presentations across the nation about interlibrary loan/document delivery services.  As the interim Associate Dean, I  work with the head of collection development and the head of cataloging to insure alignment with current campus research and teaching needs.  I advocate resource evaluation, delivery and discovery that connect the TAMU community members to information resources.  I oversee $14 million acquisitions programs, a collection that exceeds four million volumes.  I encourage collaboration, communication, and transparent workflow among all the functions in the TAMU libraries.  I recruit, develop, and retain a highly talented and diverse workforce, currently staffed with sixty five faculty and staff members.

Research Interests

Research and publication of articles that reflect my professional responsibilities are interesting to me.  I published papers dealing with government documents, faculty use of library electronic resources, faculty’s perceptions about library liaison programs,  user satisfaction of the interlibrary loan/document delivery services, management of interlibrary services, improvement of library services, and library services to distance education patrons.

Selected Papers

Yang, Zheng Y. (Lan) “Chinese American Librarians Job Survey,” Journal of Educational Media and Library Science 34 (December 1996): 111-123.

Tenner, Elka, and Yang, Zheng Y. (Lan) “End-User Acceptance of Electronic Journals: A Case Study from a Major Academic Research Library,” Technical Services Quarterly 17 ( No. 2 1999): 1-14.

Yang, Zheng Y. (Lan)  “University Faculty’s Perception of a Library Liaison Program: A Case Study,” Journal of Academic Librarianship  26 (No. 2 2000): 124-128.

Yang, Zheng Y. (Lan) "An Assessment of Education and Training Needs for Government Documents Librarians," Journal of Government Information   28 (2001): 425-439.

Liu, Zao and Yang, Zheng Y. (Lan) “Factors Influencing Distance Education Students’ Use of Information Sources: A User Study”  Journal of Academic Librarianship, 30 (No. 1, 2004): 24 – 35.

Yang, Zheng Y. (Lan)  “Distance Education Librarians in American Research Libraries and Services provided to the Distance Users” Journal of Academic Librarianship,  31 (No. 2, 2005): 92-97

Yang, Zheng Y. (Lan)  “Improving Turnaround Time for Document Delivery of  Material Owned But not on the Shelf: A Case Study from an Academic Library”   Journal of Academic Librarianship,  32 (No. 2, 2006): 200-204

Yang, Zheng Y. (Lan) “The Ten Commandments of Interlibrary Loan  Borrowing, Interlibrary Loan Lending, and Shipping and General Conduct” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve  19 (no.1, 2009): 95-100

Yang, Zheng Ye (Lan)  “Users’ Needs in Today’s Library Environment” in City Life and Library Service: The Proceedings of the Fifth Shanghai (Hang Zhou) International Library Forum, 2010: 105-109.  Shanghai, China: Shanghai Scientific and Technological Literature Publishing House (ISBN: 9787543944152)

Selected Presentations

Yang, Zheng Y. “Free Desktop Document Delivery Service to All Library Users – A U.S. Flagship Academic Library’s Success Story” Presented at the 2nd Shanghai International Library Forum held in Shanghai, China, on October 14, 2004.

Yang, Zheng (Lan) Y.  “You Request It, We Get It For You Free: Document Delivery Services Provided at Texas A&M University Libraries”   Presented at 2009 IDS Project Conference in SUNY, Oswego, New York on August 4, 2009.

Yang, Zheng (Lan) Y.  “Offer a Library Service that Wins Users’ Hearts”  as a keynote speaker.   Presented at 2009 WiLS Reference & Loan Joint ILL Service Meeting in Madison, Wisconsin on October 6, 2009.

Yang, Zheng (Lan) Y.  “ILLiad: a Dream Product for a Successful Document Delivery and Interlibrary Loan Service – a Testimony from Texas A&M University Libraries”   Presented at 2010 ILLiad International Conference, Virginia Beach, VA on March 25, 2010.

Yang, Zheng (Lan) Y. “A Close up Look at a Large Academic Library’s Document Delivery/Interlibrary Loan Operation”  Presented at Tenth Annual Northwest Interlibrary Loan and Resource Sharing Conference, Portland, Oregon on September 16, 2011.

Awards and Recognitions

Distinguished Librarianship  Award, Texas A&M University Association of Former Students, September 28, 2007.

Holder of the John L. and Mary T. Wright Endowed Professorship of library science, July 2011.







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