Reading Room and Front Desk Coordinator

Position Announcement

Texas A&M University Libraries seeks a creative and dynamic professional to join the Texas A&M University Libraries as Reading Room and Front Desk Coordinator. This is a Clinical and Instructional track appointment, carrying responsibility for engaging in librarianship and professional service to meet both the Libraries’ and University’s requirements for promotion.

Reporting to the Dean of Libraries through the Director of Cushing Memorial Library and Archives, the Reading Room and Front Desk Coordinator ensures the delivery of excellent customer service to all visitors and patrons.

Responsibilities include: Coordinate the Reading Room and lobby Front Desk operations; design and support service to patrons; provide professional, timely and courteous service to all patrons, including internal ones; gather Reading Room and Front Desk statistics and compile reports; supervise two full-time Reading Room Staff members; supervise student employees; compose, update and implement Reading Room and lobby Front Desk policies and procedures, consistent with legal codes, Texas A&M University’s rules and procedures, and archival/special collections standards and best practices; provide reference and research assistance in the Reading Room; coordinate and provide occasional backup at the lobby Front Desk; assist with Reading Room class visits and assignments; facilitate transfer of materials between the Reading Room and the digitization unit (DiSC); coordinate with the appropriate individuals to ensure that the Front Desk and Reading Room spaces are organized and welcoming; help coordinate events that take place in the Cushing Library’s public spaces; assist with selected public tours and outreach events (such as open house events); support and promote the Libraries and Texas A&M University shared vision and values; engage in professional Service activities at a level consistent with rank and progress toward promotion; other duties as assigned. This position may include occasional evening and weekend responsibilities.

Required Qualifications:
  • A Master’s degree in Library and Information Science from an ALA-accredited institution (or international equivalent);
  • Experience with customer service;
  • Experience with providing reference services;
  • Demonstrated evidence of detail-oriented and organization skills;
  • Experience managing operations, projects, or services;
  • Experience coordinating the work of others;
  • Understanding of best practices for handling fragile materials;
  • Ability to work in a collaborative environment;
  • Excellent oral and written communication skills;
  • Commitment to diversity and to serving the needs of a diverse population.
Desired Qualifications:
  • Experience supervising student employees or staff;
  • Knowledge of rare books, special collections and archives professional standards and best practices;
  • Experience working in an academic rare books, special collections, or archives environment;
  • Knowledge of special collections or archives intellectual property and privacy requirements;
  • Experience assisting others in the use of library catalogs and archival finding aids;
  • Experience creating and implementing policies and procedures;
  • Experience with outreach;
  • Experience with assisting students and instructors;
  • Demonstrated ability to achieve results with minimal supervision;
  • Prior presentations and professional service.

 

ENVIRONMENT:

The University:
Founded in 1876 as a land-grant institution, Texas A&M University is the sixth largest university in the nation. The signature Aggie Spirit captures and embodies the university’s traditions and core values: Excellence, Integrity, Leadership, Loyalty, Respect, and Selfless Service. The university has an enrollment of more than 55,000 students and 2,800 instructional faculty. Based on Vision 2020, the institution’s goal is to become a premier, tier-one research university and to be ranked among the top 10 public universities nationwide by 2020.

The Libraries: 

In an effort to provide relevant customer service in an ever-changing environment, the Texas A&M University Libraries is developing a core culture representing flexibility, innovation and risk-taking.  In addition, the Libraries recognize the value in creating a culture that draws from the richness and strength reflected in the diversity of our state and our nation and has created an actionable Diversity Plan.

The Libraries currently rank 8th in materials expenditures ($23.6 million) and 4th in ongoing expenditures ($16.6 million) among all ARL libraries. Additionally, the Libraries typically rank near the top 10 for starting librarian salaries among ARL U.S. Public Academic Libraries. Currently the staffing includes 268 individuals which includes 90 librarians holding faculty status.

The Community:

Texas A&M is located in Bryan-College Station, a friendly community where the ubiquitous “howdy” greets friends and newcomers alike. The community boasts excellent medical facilities, live entertainment and the arts, fine-to-casual dining, outdoor recreation, a local airport, and a low cost of living, as well as easy proximity to Austin and Houston. Additionally, Texas residents enjoy the benefit of having no state or local income tax.

Salary/Benefits/Rank:

Faculty rank and salary are commensurate with qualifications and experience; minimum starting salary will be $50,000 Excellent benefits include health plan and paid life insurance; several retirement plans including TIAA-CREF; paid holidays and vacation; no state or local income tax. Funding is available for professional travel and development activities.

Applications:

Applications received by February 13, 2017 will be given first consideration. The letter of application should address the responsibilities, qualifications, and experiences listed for the position. Please submit application letter, vita, and the names, e-mail addresses and telephone numbers of three professional references. References will not be contacted without contacting the candidate first and verifying permission. Send nominations and applications via email to LibrarianJob@library.tamu.edu or mailed to Pixey Mosley, Associate Dean for Administrative & Faculty Services, Texas A&M University Libraries, 5000 TAMU, College Station, TX 77843-5000.

An Equal Opportunity Employer, TAMU Libraries is committed to employing quality faculty who will enhance the rich diversity of our academic community. In that regard, we are particularly interested in receiving applications from a broad spectrum of qualified people who are representative of the state’s diversity.

For more information about the library, see library.tamu.edu, about the university, www.tamu.edu, and about the communities, www.visitaggieland.com.

Give Now! Support The Libraries


Your gifts support the University Libraries as they strive to make positive impacts on the research needs of the Texas A&M community and beyond. You may express your support with a gift or by joining the Friends of Sterling C. Evans Library.