Tech Troubleshooting

E-Resources Access Requirements

Note: TAMHSC username and password will not be an authentication option for library resource or services after June 25, 2018. For more information, view the press release Changes to TAMHSC Login for Library Resources.

E-Resources Access Requirements

  • Accept certificates when accessing library resources from a TAMU Libraries website.
  • Javascript and cookies must be enabled/allowed.
  • A NetID is required for off campus access, and access from HSC buildings.
  • Firewall settings on your network or computer may interfere with access. Port 9003 must be accessible.

Still having problems? Please contact us through our Report a problem form so we can further troubleshoot your access issue.

Problems Logging In

For questions or help, contact AskUs Services or Help Desk Central. Common fixes are noted below:

e-Journals (SFX) Access

The library uses the URL below to allow access to e-journals. Port 9003 must be open. To check if you have access to this address:

  • Click the test URL
  • Confirm link takes you to a black screen with a large @SFX created from red numbers, letters, and characters, see the image below.
  • If the page does not load as described, you will need to contact your network administrator or Internet service provider and request they open port 9003.
SFX Login Screen